Purchase of an airplane part on a LOT Polish Airlines flight
On November 12, passengers on the LO92 flight (Beijing - Warsaw) were asked to "donate" in order to buy a piece on the Boeing 787 Dreamliner. He had problems with a hydraulic pump.
On 12 November, an unusual situation occurred on the LO92 flight, from the Beijing-Warsaw route. Specifically, passengers were asked by a LOT representative to donate money to purchase the hydraulic pump needed to repair the Boeing 787 Dreamliner.
The pilots encountered problems with the hydraulic pump during a routine check, which is frequently done before the flight. The Boeing 787 Dreamliner (SP-LRH) had to take off from Beijing to Warsaw, but without this part the flight could not be operated.
Purchase of an airplane part
To speed things up, a LOT official made the decision to ask passengers to make a charter, which is only 320 $. 4 passengers agreed to contribute and so the 249 passengers on board were able to travel to the Polish capital. Even so, the aircraft took off with a delay of 10 hours.
At the destination, the money was returned to the 4 generous passengers :). At the same time, LOT Polish Airlines officials have apologized for this situation and will offer 4 a bonus on air tickets.
According to LOT Polish Airlines officials, a Boeing employee requested cash payment to fix the aircraft problem, and the LOT representative made the decision to raise funds with the help of passengers.
Adrian Kubicki, LOT spokesperson, said that the LOT representative made a hasty decision, in violation of company policy. Normally, LOT representatives have cards and cash for such situations.
Overcoming the absurdity of the situation, such cases have been registered with other airlines. But the circumstances were quite different. For example, we remind you of the case registered on 15 August 2012. This is a flight operated on the Paris - Beirut route, which was diverted to Cyprus because there were violent protests at the airport in Beirut.
However, for fuel, the plane had to land in Damascus, Syria, which was at war at the time. Card transactions were not guaranteed due to international sanctions. The cabin crew made the request, asking for money from the passengers, to pay for the fuel.