Coronavirus: FlyOne suspends all commercial flights
Pursuant to the Operational Directive of the Civil Aeronautical Authority Nr. 03 - 15/03/2020 regarding the establishment of air traffic restrictions in the context of the pandemic with the new Coronavirus, as well as pursuant to the Decision of the National Extraordinary Public Health Commission no. 9 of 15.03.2020 (see here directive), the airline FLYONE informs that all flights will be suspended for the period March 17, 2020 - March 31, 2020.
FlyOne suspends all commercial flights
For this reason, FLYONE offers alternatives for the affected bookings during the period March 17-31:
- the possibility to change the ticket for an alternative flight for the same destination free of charge until 31 December 2020, within the limits of available seats;
- the possibility to change the ticket for another destination free of charge until 31 December 2020, within the limits of the available seats;
- offering a voucher equal to the initial ticket price plus 20% from the initial value;
- refund according to the tariff rules.
These measures are implemented to prevent the spread of Coronavirus, as the safety and well-being of passengers and crew is a priority for FlyOne.
Passengers, who have purchased the travel ticket from a travel agency, are asked to contact the agency directly (to choose one of the proposed alternatives).
All passengers affected by the cancellation of flights during this period were informed by email. If you found out that your flight was canceled but you were not informed by email about the cancellation of the flight, please contact FLYONE Customer Support by email or by filling out the contact form in the section Contact Us, on the official site www.flyone.eu.