Wizz Air can refuse to board passengers who do not comply with the requirements of the destination country!

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Wizz Air encourages passengers to check in at the airport at least two hours before departure and to visit the check-in counter, even if they have already checked in online. Due to stricter international travel regulations, passengers should arrive at the airport early so that the airline's handling partner can quickly check all necessary travel documents and certificates required by the country of destination to validate the boarding permit. of the passenger.

Upon arrival at the airport, passengers should go directly to the Wizz Air check-in counter, where the airline's handling staff will check if the passenger has the certificate (s), the permit (s) and the negative result of the COVID test, such as and the related online registration form requested by the country of destination.

Wizz Air is obliged to refuse passenger transport

If these documents are valid, Wizz Air will issue a new boarding pass, which will allow passengers to board. If the passenger cannot present all the required documents, the airline is obliged to refuse the transport, as the passenger may not be accepted in the host country. Failure to comply with these regulations will result in penalties for both the passenger and the airline.

Depending on the country of destination, some passengers may receive information that the sheet obtained after the online check-in is not allowed to board, which means that they have to go through the check-in desk at the airport. The measure was taken precisely for the reasons mentioned above.

online check-in is not allowed to board

In a context where entry conditions differ from country to country, Wizz Air has facilitated the process by which passengers can check the relevant travel rules of the destination country, using Travel Planning Maps improved. The color-coded map, now available on all devices, is automatically updated daily and includes a list of country-specific test, quarantine, and test certificates. Wizz Air also encourages passengers to check the official website of the destination country to find additional information, to check the accepted immunity cards and to confirm all applicable travel requirements.

Passengers can still book tickets on wizzair.com and through mobile application certainly full during this period, thanks to the airline's travel insurance package, which includes Covid-19 * coverage and WIZZ Flex service. With WIZZ Flex, passengers can cancel their flight up to 3 hours before departure free of charge and can receive 100% of the original fare refunded immediately on the airline's credit.

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