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ANAT: Travel agencies are not responsible for changing the classification of countries in epidemiological risk areas. The contract with the tourist remains valid as long as the borders of the countries remain open!
In recent weeks, several countries that are tourist destinations for Romanians, such as Greece or Turkey, have entered the red list. In this case, unvaccinated tourists over the age of 16 must be quarantined when returning to the country.
The National Association of Travel Agencies (ANAT) points out that travel agencies are not responsible for changing the classification of the destination between the date of purchase of tourist services and the date of return, but for the proper organization and conduct of the tourist package.
The contract with the tourist remains valid as long as the borders of the countries remain open!
"The decision to enter certain countries on the red and yellow list in terms of epidemiological risk belongs to the National Committee for Emergency Situations (CNSU) and the colors are strictly related to the epidemiological situation of Romania. For example, Turkey is red for Romania but can be green or yellow for another country. Lately, travel agencies have been confronted with dissatisfied tourists who have reservations especially in the countries on the red list and who are requesting a refund or rescheduling. We mention that the agencies do not bear any responsibility for the entry of a country on the red list, as long as that destination is open. In addition, there is the possibility of vaccination, currently at hand for most tourists, along with proof of going through the disease, so immunization, "said Cristian Vlad, president of the Regional Center Council of ANAT.
ANAT states that in case of entry of some countries on the red or yellow lists, as long as the borders are open, the contract with the tourist remains in force. The travel agency has only the obligation to promptly provide tourist services, be they accommodation, meals or, as the case may be, transport, optional tours, guide, transfer, etc. according to the initial offer.
ANAT also recommends to tourists the conclusion of cancellation and travel insurance, respectively. These insurances are very affordable and can cover many unpredictable, provable situations, such as illness or accident. We mention that the reversal insurance does not cover situations such as putting a country on the red list.
In other words, the tourist must take quarantine or testing as appropriate. Changing the classification of countries does not enter into force. Plus tourists have the option to get vaccinated and travel without restrictions!